"I am a Construction Loan Administrator at a large Bank and have worked with many Contractors in various different western states. The NSM team of Mark and Susanna Neave has been an absolute pleasure to work with in many ways. Every request I receive from the office staff has been organized, accurate and the communication is outstanding. This superior level of service is very rare in this industry and it makes a big difference to me being able to do my job knowing that I will always receive the correct paperwork the first time. I highly recommend NSM Construction for their superior work ethic, communication skills and attention to detail, not only in the office, but out in the field during the construction process. Thanks for your professionalism and outstanding service!"
Lisa Jost
Construction Loan Administrator
Bank of the West
"Because of the meticulous work done by you and your team, we have exactly the mountain home we dreamed of. Your attention to detail and the continuous use of the
vision question 'what would I do if this were my home?' has made this so. We can't thank you enough for helping us achieve this dream. You and your team are always welcome,
so come by, sit down, chat and have a beer. We never hesitate to recommend NSM to friends and neighbors. You’re the best."
Craig & Garnette Heiserman
"From day one, we knew we had made a good contractor choice when we undertook
a major remodeling of our condominium at Aspen Creek in Mammoth Lakes.
Construction began when promised and was completed on schedule. The project
was extremely well managed by Mark; everyone involved was a professional and
was dedicated to the success of the project. We experienced absolutely none of
the 'contractor difficulties' that so many encounter."
"Communication played an important role in the progress of our project - we reside
in Southern California and while we met periodically with Mark at Mammoth, most
communication was long distance. We were always able to resolve any issues we
had, get answers to questions and if necessary make changes. Nothing was ever a
problem for NSM. Because we were not on site, we relied on Mark to make some
design decisions on our behalf. He has good taste and knows which elements work
well together. When we would suggest some new or different idea he was always
receptive and willing to explore the idea further. If he determined that something
was not practical or just a bad idea, we knew that he was giving us honest input; he
was not trying to make life easier on himself."
"Mark referred us to excellent suppliers for material selections and that helped a
great deal in the planning stages. Without exception, they speak highly of Mark and
obviously appreciate working and doing business with him."
"NSM employees respect Mark and their work ethic reflects well on NSM. They are
professional, talented workers who are interested in what they are doing, care
about the quality of their work, and want to please their clients. In addition,
the subcontractors working for Mark are the best available – the craftsmen with the
best reputations in town."
"We had absolutely no disappointments with NSM: Mark Neave, his suppliers, his
employees and his subcontractors worked well together and are an unbeatable
team. Bottom line, we are extremely happy with the results."
Steve Ginn & John Hopkins
"Several years ago, I started building my log cabin in the Swall Meadows area. At
first, we had a rather tumultuous experience. It started with my logs sitting on my
lot for a very long time & getting warped. We fired one log setter & hired a new one
that agreed to take on the entire framing project. Half way through the project with a
lot of problems to fix, we had to locate a new general contractor. Most
unfortunately, we lost this gentleman to cancer. Before his passing, he managed to
introduce me to Mr. Mark Neave."
"It crossed my mind to buy a sail boat instead, as building here would make you
seasick. "
"I believe that it was Mark’s first home in Northern California. By then, you might
think that I was literally frantic... But, truly not! Mark had extensive knowledge in
cabinetry in Australia with a calm & confident demeanor. He had to review & fix
numerous serious framing problems & re-design the stairs that would not pass the
inspection, all left from the previous incompetence. He submerged himself into this
project, he was ingenious & his craftsmanship for the details are deserving of the
European legacy. Every single family member or friend that stays at my home is in
awe with the work & the warmth our home exults. My wife & I had also dealt with
Susanna Neave whom gave us awesome support with extra-ordinary suppliers &
kept with us a smooth accounting. They were fair giving us the quality of work &
peace of mind throughout the project that I could not find early on elsewhere."
"Since the completion of our home, I saw a few newer constructions of his, which
hold the same trademarks. Mark is welcome to show you our home, and so to forge
your own opinions."
Reid & Lori Malinbaum
"We have remodeled homes several times before, and we have to say that this has
been by far our best experience working with a contractor to date. If Mark also
worked in the Los Angeles area, we would hire him in a heartbeat to remodel our
home in Manhattan Beach. He’s trustworthy, dependable, easy to work with,
attentive to our needs, responsive to our requests, and always kept us informed.
His work was great. We were very impressed with the workmanship and the quality
of his workers."
"Prior to starting the addition of the solarium, he rescued us when we had a major
leak from our roof. We were in Los Angeles, and when our house was becoming
flooded, he took care of our emergency, protecting furniture, fixing the roof,
replacing closet cabinetry, drying out carpets, fixing dry wall, etc. We don’t know
what we would have done without his help."
"Mark just made remodeling easy. He’s easily reachable by phone or e-mail. He
was so quick to respond. We knew he would and could take care of everything with
the best quality. Whenever we were indecisive and made late changes, Mark’s
response was always, “No problem” and he would make the change immediately.
He was such a pleasure to work with and we would work with him again."
"He’s also neat! It was a pleasure to come to our home during construction and find
it orderly. He was very considerate and wanted to make sure that we were happy
with his work. And happy, we are, we love our solarium!"
"If you are looking for someone who says what he’ll do, and then does what he says,
then we would recommend Mark Neave. He’s just very dependable and does
quality work."
Sherri & Craig Sussman
"We have utilized many contractors over recent years to remodel kitchens,
bathrooms and entire homes. This was our first experience in "long distance"
remodeling, which caused some real concerns. We could not be more pleased with
the results, the professionalism in getting to the results, the timeliness and the
ideas. Mark could not have been more helpful, responsive and precise in his over
view of our home. It is our great pleasure to recommend Mark (NSM) for your
construction needs."
Susan & Gary Schmid
"To Anyone Considering Construction Work: Mark Neave (NSM Construction) is a professional contractor; on time, on spec, on
budget. I highly recommend him for any interior or exterior construction work you
might be contemplating."
Kirk Stapp
Mayor, 2006-2007 - Mammoth Lakes CA
"I have had occasion to hire a number of contractors for my homes in the past, all the way from a minor remodel up to the construction of an
8500 square foot primary residence. I have never been as pleased with the results as I am at working with NSM."
"Gina and I were anxious that our remodel in Mammoth be done in a crisp, professional manner with outstanding results. Our contemporary style home was a challenge
for most of the Mammoth builders. We interviewed a number of potential contractors for the project, concluding that you and your firm were best suited to the relatively
major remodel. We were consistently impressed with your team’s desire to get the job right the first time. Your careful analysis of the plans led us to a revised approach
that met our needs. The NSM team’s attention to detail delivered a high quality finished product with excellent fit and finish. While not the cheapest bid available to us,
the project pricing was fair and we felt that we received good value."
Jeffry K Weinhuff
CEO - Inflection Point Capital
"Mark Neave and his team at NSM greatly satisfied my expectations. He delivered
what he promised at a fair price with well documented accounting of the
improvements. I will definitely call Mark again for my next improvement project."
Michael C. Jensen
Pacific Retail Partners
"Our experience with Mark Neave and NSM Corp was quite positive. The condo
remodel project was completed on time and the quality of workmanship was up to
our high standards. Working with Mark was a pleasure; he was attentive to details
and our needs. We were particularly pleased with his insistence on correcting small
defects that could easily have been overlooked. And the project was finished on
budget. We are very pleased with the outcome."
Richard & Stephanie Coutts
[back to top]